Common Questions

Everything you need to know about using Dexafile.

Is Dexafile really free?

Yes! Our core conversion tools are completely free to use. We offer a Pro plan for users who need larger file limits and faster processing speeds.

What file formats do you support?

We support over 200 formats, including PDF, DOCX, XLSX, PPTX, PNG, JPG, MP3, MP4, and many more.

Are my files secure?

Absolutely. All file transfers are protected with 256-bit TLS/SSL encryption in transit. Uploaded files are stored on our self-hosted servers and automatically deleted within 1 hour of upload. Your files are never read, shared, or used for AI training.

Is there a limit on file size?

Free users can upload files up to 50MB. Pro users can upload files up to 2GB.

Do I need to create an account?

No, you can start converting files immediately without an account. However, creating an account allows you to track your conversion history.